Total Quality Management (TQM)

About This Course

Master the principles of Total Quality Management (TQM) with this self-paced online course designed to help professionals and students gain in-depth knowledge of quality improvement techniques, statistical process control, and industry best practices. This course integrates global standards like ISO 9000 and methodologies like Kaizen, Six Sigma, and SPC, equipping learners with practical tools to enhance quality management in any industry.

Course Overview

• Learn the fundamentals of Total Quality Management (TQM) and its application in diverse industries.

• Understand quality philosophies from industry experts like Deming, Juran, Crosby, and Ishikawa.

• Explore quality control tools, statistical process control (SPC), and ISO 9000 standards.

• Gain insights into Kaizen, problem-solving approaches, and acceptance sampling techniques.

• Hands-on case studies, real-world industry applications, and quality assessment exercises.

• Suitable for working professionals, students, and entrepreneurs looking to improve quality standards.

Course Curriculum / Modules

1. Introduction to TQM & Quality Philosophies

2. Customer Value Evaluation, Kaizen & Problem-Solving Approaches

3. 7 Old & 7 New Tools for Quality Assurance

4. Basic Statistical Concepts & Control of Accuracy and Precision

5. Process Capability & Statistical Process Control (SPC)

6. Acceptance Sampling & Quality Control Techniques

7. Quality Management Systems & ISO 9000 Standards

8. Final Project, Industry Applications & Course Review

What You Will Learn

✔️ TQM fundamentals and its significance in quality improvement

✔️ Application of Kaizen and problem-solving techniques

✔️ Mastery of 7 Old & 7 New Quality Tools

✔️ Understanding of statistical process control (SPC)

✔️ Implementation of ISO 9001 quality management systems

✔️ Acceptance Sampling and process capability analysis

✔️ Practical case studies from Indian and global industries

Learning Objectives

🎯 Develop a solid understanding of Total Quality Management (TQM) principles.

🎯 Learn to implement quality improvement tools and statistical techniques effectively.

🎯 Gain hands-on experience in quality control, process optimization, and problem-solving.

🎯 Understand the importance of ISO 9000 certification and its impact on organizations.

🎯 Build a strong foundation for career advancement in quality management roles.

Course Features & Benefits

✅ 100% Online & Self-Paced: Learn anytime, anywhere at your convenience.

✅ Expert-Led Video Lectures: Content from Swayam Portal and global quality management resources.

✅ Real-World Case Studies: Learn from industry examples & best practices.

✅ Industry-Recognized Certification: Earn a certificate upon successful completion.

✅ Lifetime Access: Revisit content anytime for continuous learning.

✅ Practical Assignments & Quizzes: Apply concepts with hands-on exercises.

Who This Course Is For

👩‍💼 Business Managers & Entrepreneurs

📊 Quality Control & Quality Assurance Professionals

🏭 Manufacturing & Operations Managers

🎓 Engineering & Management Students

🛠️ Process Improvement & Six Sigma Enthusiasts

📈 Anyone interested in learning quality management techniques

Skills Covered

✔️ Total Quality Management (TQM)

✔️ Kaizen & Continuous Improvement

✔️ 7 Old & 7 New Quality Tools

✔️ Statistical Process Control (SPC)

✔️ Acceptance Sampling & Process Capability Analysis

✔️ ISO 9000 Quality Management Systems

✔️ Problem-Solving & Root Cause Analysis

Complimentary Benefits for Students Enrolling Now

🎁 Bonus Resources: Free eBooks & reference materials on TQM and Quality Management.

🎁 Industry Case Studies & Project Work to apply concepts in real scenarios.

🎁 Exclusive Webinars & Live Q&A Sessions with industry experts.

🎁 LinkedIn Profile Review & Resume Enhancement for career advancement.

🎁 Access to Discussion Forums for peer learning & networking.

Course Certificate Advantage

🏆 Industry-recognized Total Quality Management Certification.

🏆 Enhances resume credibility and career prospects.

🏆 Recognized by top recruiters in manufacturing, service, IT, and consulting sectors.

🏆 Provides a strong foundation for ISO 9001 Lead Auditor certification.

🏆 Helps in career transition to quality management, process improvement, and Six Sigma roles.

Instructor Bio

👨‍🏫 Instructor is a leading expert in Total Quality Management, Six Sigma, and Process Excellence with 20 of industry experience. Having worked with top organizations in manufacturing, IT, and service sectors, he/she has successfully implemented ISO 9001, SPC, and Lean methodologies in business operations. Passionate about quality improvement and business excellence, [Instructor Name] has trained thousands of professionals worldwide.

Books & Reference Materials

📚 Total Quality Management (TQM) by Dale H. Besterfield

📚 Quality Management for Organizational Excellence by David L. Goetsch & Stanley Davis

📚 Juran’s Quality Handbook by Joseph M. Juran

📚 The Six Sigma Handbook by Thomas Pyzdek

📚 ISO 9001:2015 – A Complete Guide

Top Indian Companies Hiring with These Certifications & Skillsets

🏢 Manufacturing & Engineering: Tata Steel, L&T, Siemens, Mahindra & Mahindra

🏢 Automobile: Maruti Suzuki, Toyota, Bajaj Auto, Hyundai

🏢 IT & Software Services: Infosys, TCS, Wipro, Cognizant

🏢 Healthcare & Pharma: Dr. Reddy’s, Sun Pharma, Biocon

🏢 E-commerce & Retail: Amazon India, Flipkart, Reliance Retail

🏢 Consulting & Auditing: KPMG, Deloitte, PwC, EY

Video Source Disclaimer

📢 This course includes expert video lectures from the Swayam Portal and other open education resources to ensure authentic, high-quality learning. All video materials are used for educational purposes under open-source guidelines.